YSN: Your Success Network

We've got plenty of answers to plenty of questions. Just click the arrow to the right of each category to reveal a list of questions. Then click on a question to reveal the answer. Simple as that!

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General Site Questions

How do I create a YSN account?
How do I verify my registration?
I never received a verification email. Now what?
How do I log in?
I forgot my password. Now what?
How do I change my password?
How do I change stuff like my address/e-mail address/time zone/etc?
How do I change my username?
Where do I go to select what types of e-mail alerts I want to receive?
I'm having trouble logging in. Help!
YSN rocks! How can I invite my friends to join?
Will you send me junk mail?
Is this web site secure?
Which browser do you recommend?
What is Flash? Do I need it to view ysn.com?
Where can I download Flash?

Dashboard

What do I use My Dashboard for?
Why is My Dashboard the first page I see when I log into the site?
How do I get to other areas of the site from here?
Can I get back to my dashboard from other pages on the site?
What is the portfolio % complete bar?
My portfolio % isn’t complete. How do I finish it to increase the % on the bar?
What is the 'My Groups' link for?
What is the ‘My Account Settings’ link for?
What is the YSN Self Assessment?
If I take the YSN Self Assessment, where can I find my results?
What is the YSN Action Plan?
How do I manage my favorites list?
What is the My Connections box for?
How do I know when I have new mail, favorites, etc.?
Why can't I edit "My Fans"?
How do I see more new members who aren’t listed on My Dashboard?
Where are the rest of the YSN Answers that aren’t on My Dashboard?
I want more information about the YSN newsletter. Where do I go for this?

Portfolio

How do I add a personal or mentor portfolio to my current portfolio?
Do I have to fill everything out?
Where did the “edit” links on my portfolio go?
How do I upload a photo?
I can see my resume, career blog and research info on my portfolio, but where can I edit it?
What are career blogs? I don’t have a set career path yet; can I still write a blog?
My job totally rocks and I want to write more about it in my career blog. How do I edit my blog?
What is resume/bio info?
I just got a new job and want to update my resume, where do I go?
What’s Research Info for? It’s not homework is it?
I came across a really interesting article and I want to add it to my Research Info but can’t find the edit link. Where should I go?
Can I upload photos or videos?
What types of photos or videos can I upload?
How do I block a member from viewing my portfolio?
What are kudos?
What is the activate/deactivate function?
How do I activate or deactivate one of my portfolios?
Can I hide my portfolio?

Mentor Portfolio

Who can be a mentor?
Can I be a mentor even if I'm super busy?
What's involved with being a mentor?
Do I have to fill everything out?
What is the Ask _____ a question box for?
What is the Mentor Availability/Preferred Method box for?
What is the Communicate box for?
What is the Self-assessment box for?
What is the People I Mentor box for?
What is the Professional Advice box for?
What is the Research Info box for?

Communications

How do I know when I have new mail, favorites, etc.?
How do I send a message/leave a comment for another member?
Can I send an e-mail to another user?
What is an Introduction?
What's the difference between a Professional and Mentor Introduction?
What does blocking a member do?
Will someone know when I have blocked them?

Self-Assessment

How long will it take to complete?
How long before I receive my results?
How do I make my Self Assessment results public or private?
Do I have to finish the entire thing in one sitting?
Does it cost anything to take the assessment?
Will I be clicking little buttons the entire time?
What type of people take this assessment?
What is the Self-Assessment based on?
Will it really help me figure out my career plans?
Who created the Self-Assessment?
I don't agree with my results. Is your assessment wrong?
How is your assessment different than other career tests?
Will your assessment help me find a job?
Why should I trust the results of your assessment?
How do I view my results?
Is there a downloadable version of the assessment?
Should I take this Self Assessment instead of visiting a career counselor?
Can I take the assessment in a language other than English?
What's your accuracy percentage?
Can you prove your assessment is more accurate than others?
Can I go back and change my answers?

Groups

What are YSN Groups used for?
How do I join a group?
How do I create my own group?
What is the Group Tools box for?
How do I see which groups I am a member of?
Do I have to enter everything on the Create a New Group page?
What if I want to go back and change something after I created the group?
What is the difference between public and private groups?
How do I join a private group?
Can people request to join my group if it’s private?
If my group is private, how do I invite members to join?
How do I make my group private?
How do I search for a group?
What do the little arrows mean on some of the tables?
What is a Mentor Group?
How do I see who is a member of a group?
How do I look at group photos?
How do I post a group photo?
Why is the group photo I posted not up yet?
How do I post a new group event?
How do I view all group events?
How do I post a group announcement?
How do I view all group announcements?
How do I leave a comment about someone’s announcement?
What are group administrators?
Can anyone be a group administrator?
If I created a group, how do I change or add group administrators?
How many group administrators can I have?
In Group Discussions, what is a thread?
What is the difference between a thread and a post?
How do I post a new thread?
How do I post something new within an existing thread